Privacy policy

For sugarart.ro the protection of personal data is very important. The processing of data is carried out under conditions of legality, fairness and transparency, with adequate data security, including protection against unauthorized or illegal processing and against accidental loss, destruction or damage. sugarart.ro strictly complies with the legal requirements regarding data protection and takes care that all processing operations are carried out only in your interest.

This commitment to confidentiality explains all aspects of the processing of personal data and ensures compliance with all the principles relating to processing, established by the legislation in force, as well as by Regulation (EU) 679/2016 (GDPR).

sugarart.ro is not responsible for the privacy policy practiced by any other third party that can be reached through links, regardless of their nature, outside the website.

For any processing carried out in whole or in part by automated means, as well as the processing by means other than automated means of personal data which are part of a data record system or which are intended to be part of a data record system data, we will ensure that your data is:

✔ processed lawfully, fairly and transparently

✔ collected for specific, explicit and legitimate purposes and not subsequently processed in a manner incompatible with those purposes; further processing for archiving purposes in the public interest, for the purposes of scientific or historical research or for statistical purposes is not considered incompatible with the original purposes;

✔ appropriate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

✔ accurate and, if necessary, updated, we will take all necessary measures to ensure that personal data which are inaccurate, having regard to the purposes for which they are processed, are deleted or rectified without delay;

✔ kept in a form that allows your identification for a period not exceeding the period necessary to fulfill the purposes for which the data are processed; personal data will be stored for longer periods insofar as they will be processed exclusively for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes;

✔ processed in a manner that ensures adequate security, including protection against unauthorized or illegal processing and against accidental loss, destruction or damage, by taking appropriate technical or organizational measures.

Our services are dynamic and we frequently introduce new functionalities, which may require the collection of new information. If we collect personal data with material differences or make material changes to the use of the data, we will notify you and we may change this privacy policy as well.

Our website uses cookies or similar technologies to ensure the best experience for you and to analyze trends, manage the website, track customer use of the website and to collect demographic information about the database. users as a whole. Cookies are small text files that are placed on the client's device to track usage and record preferences. Our cookies do not contain information that can identify people. We collect certain information automated by using cookies and tracking technologies such as Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), references / outputs pages, pages viewed on our site ( eg HTML pages, graphics), operating system, date / time and / or series of clicks to analyze the trend as a whole and manage the site. Users of the site may control the use of cookies at the browser level, but if the user decides to disable cookies this action will cause a limitation of certain features and functions in our website and services.

Your personal data will be kept in a form that allows your identification for a period not exceeding the period necessary to fulfill the purposes for which the data are processed.

PURPOSE OF PROCESSING PERSONAL DATA

The main purpose for which we process your personal data is to ensure that the contractual agreements between us can be properly implemented, so that the relationship can work smoothly and comply with legal requirements, dispute resolution and implementation of our agreements.

sugarart.ro collects personal data, on the pages of the sugarart.ro website, only with the Client's consent, for the following purposes:

✔ marketing (direct) - newsletter in electronic format or surveys, advertising, advertising lotteries;

✔ marketing and promotion - communication on media channels and social networks;

✔ research purposes and statistics;

✔ sending communications, evaluating behavior in online environments, testing, development, use;

✔ preparation of customer registers, storage of bases;

The customer may withdraw his consent at any time, this without affecting the processing carried out on the basis of the consent before its withdrawal. Withdrawal of consent can be done simply by sending an email to protectiadatelor@sugarart.ro.

If we intend to further process your personal data for a purpose other than that for which it was collected, we will provide you, prior to such further processing, with information about the purpose of the processing and any relevant additional information requested by you include:

✔ the period for which the personal data will be stored according to the criteria used to establish this period;

✔ the existence of the right to request from us regarding your personal data, access to them, rectification or deletion thereof or restriction of processing or the right to oppose the processing, as well as the right to data portability;

✔ where the processing is based on your consent to the processing of personal data for one or more specific purposes the existence of the right to withdraw your consent at any time, without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal;

✔ the right to lodge a complaint with a supervisory authority;

✔ whether the provision of personal data is a legal or contractual obligation or an obligation necessary for the conclusion of a contract, and whether you are obliged to provide such personal data and what are the possible consequences of non-compliance with this obligation;

✔ the existence of an automated decision-making process including the creation of profiles, mentioned in as well as, at least in those cases, relevant information on the logic used and on the importance and expected consequences of such processing for you.

WHAT KINDS OF DATA DO WE COLLECT?

We collect data to operate efficiently and provide you with the best experiences related to our products. If you choose not to provide data that is required to provide a product or feature, you may not be able to use that product or feature.

The customer has the right to object to the collection of his personal data and to request their deletion, thus revoking his consent to the document, and thus waiving any implied rights specified therein and without any subsequent obligation of any party to the other or without either party can claim damages from the other at any time.

In order to exercise the rights according to the legislation in force, the Client will address sugarart.ro, according to the contact data available on the website, valid on that date.

Using the forms available on the website, the Customer has the right to modify the data that he initially declared to reflect any change that has occurred, if any.

sugarart.ro undertakes that the data collected by the Customer be used only in accordance with the stated purposes and not to make public, sell, rent, license, transfer, etc. the database containing information regarding the personal or special data of the Client of any third party not involved in the fulfillment of the stated purposes.

sugarart.ro guarantees that the personal data of a User, collected through the contact form, will be used only until the solution of the problem communicated by him, after which they will become data of an exclusively statistical nature.

Data provided to us may include

  • your name and surname, e-mail address, postal address, telephone number;
  • data about your device and how you and your device interact with us and our products.

Information we obtain when you use our services

Information about the device used. We collect device information (such as hardware model, operating system version, unique device identifiers, and mobile network information, including phone number);

Journal information. When you use our services, we automatically collect and store certain information in the logs on the server. These may include:

✔ details about how you used our service, such as search queries;

✔ information recorded in telephone logs, such as telephone number, caller number, forwarding numbers, time and date of calls, their duration, information on the routing of SMS messages and types of calls;

✔ IP address;

✔ information about events on your device, such as errors, system activity, hardware settings, browser type, language, date and time of your request, and reference URL;

✔ cookies that can uniquely identify your browser;

Location information. We may collect and process information about your actual location. We use a variety of technologies to determine your location, including your IP address, GPS signal, and other sensors with which, for example, we can find information about nearby devices, Wi-Fi hotspots, and mobile towers.

Your personal data that we collect or store will not be processed before as::

✔ you consent to the processing of personal data for one or more specific purposes;

✔ the processing is necessary for the execution of a contract to which you are a party or to make arrangements at your request before concluding a contract;

✔ the processing is necessary in order to fulfill a legal obligation incumbent on us;

✔ the processing is necessary for the purpose of the legitimate interests pursued by us or by a third party, unless your interests or fundamental rights and freedoms prevail, which require the protection of personal data, especially when it comes to data with a child's personal character or direct marketing.

The principles of data protection do not apply to anonymous information, ie information that is not related to an identified or identifiable natural person or personal data that is anonymized so that you are not or are no longer identifiable. Therefore, this privacy policy is not intended to process such anonymous information, including if it is used for statistical or research purposes or for other purposes.

Use of personal data

We will use personal data only for the purpose for which it was collected and we will store the data only for as long as is necessary for that purpose.

If the processing is necessary for the performance of a contract or to take action before the conclusion of a contract, the period of use of the data is the entire contractual period, as well as 3 years from the date of its conclusion.

If the processing is done on the basis of consent for one or more specific purposes the period of use of the data is 5 years.

sugarart.ro will not transfer personal data to a third country or an international organization.

STORAGE OF PERSONAL DATA. DURATION

We store your personal data for as long as is necessary to provide the products and carry out the transactions you have requested or for other essential purposes, such as compliance with legal obligations, resolving disputes and implementing our agreements.

Because these needs may vary depending on different data types in the context of different products, actual retention periods may vary significantly. The criteria used to determine the retention periods include:

✔ maintaining and improving product performance, keeping our systems safe and maintaining appropriate business and financial records, in accordance with applicable law;

✔ the period for which you have given your consent or until you express your intention in one of the ways provided in this policy to no longer keep the personal data provided;

✔ the situation in which a law stipulates the obligation to retain personal data, in order to maintain the data relevant for an investigation or data that must be kept in case of a dispute.

By virtue of the right to control the personal data we have about you, if the processing is carried out on the basis of consent, you can choose to:

The right to be informed refers to the obligation to provide you with correct information regarding the processing of data, regarding the way in which your personal data are used;

The right of access means that you have the right to obtain from us a confirmation that we process or do not process your personal data, and if so, we offer you access to this data as well as information about how it is processed;

The right to portability refers to the fact that you can receive personal data in a structured, commonly used and automatically readable format as well as the transmission of this data to another operator;

The right to oppose refers to the right to oppose the processing of personal data when it serves a public interest or a legitimate interest of ours.

The right to rectification refers to the correction, without undue delay, of inaccurate personal data;

The right to delete / the right to be forgotten means that you have the right to delete your collected data without undue delay, in any of the following situations: no longer necessary to fulfill the purposes for which they were collected, withdrawal of consent, opposition to processing, collection illegal, deletion for compliance with a legal obligation or collection made with the provision of information society services;

The right to restrict the processing can be exercised if the accuracy of the data for a certain period is challenged, sufficient to verify the data, if the processing is illegal but you do not want to delete the data only the restriction, if we no longer need personal data for processing but you ask them for the defense of a right in court or if you opposed the processing;

The right not to be subject to a decision based solely on automatic processing, including profiling.

Contact and support for your data

Phone: +40 756 645 626

E-mail: protectiadatelor@sugarart.ro

COMPLAINTS

If you consider that your data is not legally processed, you have the right to file a complaint with the National Authority for the Supervision of Personal Data Processing.

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